GAMER SUPPORT 24/7

All Game Novas products come with a standard 1-year warranty against manufacturing defects. Gaming mice and keyboards have a 2-year warranty. Warranty covers repairs or replacements for defective products. Warranty claims can be initiated by contacting our support team with proof of purchase.

Most Game Novas RGB products come with our NovaSync software for Windows/Mac. Download from our website, connect your devices via USB, and use the intuitive interface to create lighting profiles, sync across devices, and set up game-specific lighting effects. For advanced setups, our support team can provide virtual assistance.

Yes! We actively support Indian esports teams with equipment sponsorships and substantial bulk discounts. Registered esports teams get 15-30% discounts depending on team size and tournament level. Contact our esports department at esports@gamenovas.com or call +91 98765 43213 for customized sponsorship proposals.

We offer a 7-day return policy for defective or damaged products. For change of mind returns, we accept within 3 days of delivery, provided products are unused in original packaging. Customized or personalized products cannot be returned unless defective. Contact support within 24 hours of delivery to initiate any return process.

Yes! Visit our Game Novas Gaming Center in Gurugram where we have a dedicated testing area with all our products set up for hands-on experience. You can test mechanical keyboards, gaming mice, headsets, and chairs. We recommend booking a testing slot in advance by calling +91 89999 45835.

Absolutely! Our gaming specialists offer free virtual setup consultations. Book a 30-minute session where we analyze your gaming needs, recommend products, and help plan your ideal gaming setup. We also provide cable management tips, lighting setup guidance, and ergonomic advice for long gaming sessions.